Quick answer

The Sierra MultiPro full-width step is created by fully lowering both tailgate sections and unfolding the step panel; the 375-pound rating includes the person and anything being carried.

Before you start

Check that your vehicle has it.

Availability

For 2023 U.S.-market Sierra 1500, MultiPro was available on Pro and standard on SLE, Elevation, SLT, AT4, Denali, AT4X and Denali Ultimate. For 2023 Sierra HD it was available on Pro and standard on SLE, SLT, AT4 and Denali.

Retail trim / version
2023 Sierra HD SLE, SLT, AT4 and Denali
Required equipment / service
MultiPro, Sierra 1500 SLE, Elevation, SLT, AT4, Denali, AT4X and Denali Ultimate
Compatibility check

Does the documented scope match your car?

This check combines the verified year, any source-supported powertrain scope, source-named trim/package and required equipment. It does not read a VIN or factory build record.

Source-named equipment or service
  • MultiPro
  • Sierra 1500 SLE, Elevation, SLT, AT4, Denali, AT4X and Denali Ultimate
Can you see the required control, menu or equipment on your vehicle?
Published availability and qualifications

For 2023 U.S.-market Sierra 1500, MultiPro was available on Pro and standard on SLE, Elevation, SLT, AT4, Denali, AT4X and Denali Ultimate. For 2023 Sierra HD it was available on Pro and standard on SLE, SLT, AT4 and Denali.

Visual orientation

Know what kind of control to look for.

This original category diagram is an orientation aid, not a picture of your exact trim. Use the written labels and your vehicle manual to identify the real control.

Cargo & utility orientation diagram for GMC Sierra
Cargo & utility orientationOriginal visual guide · controls vary by trim · not to scale
How to use it

Step by step.

  1. 01

    Park on level ground, remove any trailer or hitch obstruction and verify the area behind the truck is clear.

  2. 02

    Open the primary outer gate using its release button.

  3. 03

    Release and lower the inner gate after the outer gate is fully down.

  4. 04

    Unlatch the inner panel and fold it completely down to form the full-width step.

  5. 05

    Deploy and lock the available cargo-box assist handle before climbing, then keep the combined person-and-cargo load within 375 pounds.

!

Important limits

  • The 375-pound rating includes both the user and any cargo being carried.
  • Do not lower the inner gate onto a hitch ball, trailer or other obstruction; GMC warns this can damage the tailgate.
  • Use the step only when the vehicle is parked on stable ground.
If it does not work

Quick checks.

  • ✓If the inner gate is already down and the outer gate will not release, hold the outer-gate button for two to three seconds on the side-by-side-button design.
  • ✓If both gates do not open together, use the correct sequence for the truck: outer then quickly inner, whether the buttons are side-by-side or stacked.
  • ✓If a gate binds, stop and check for hitch hardware, shifted cargo or ice before applying more force.
Owner feedback

What happened on your vehicle?

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Primary evidence

GMC Life — Seven Smart Ways to Use Sierra MultiPro

We use the written official source to determine the steps and applicability shown above.

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Editorial record

Reviewed with a visible trail.

Scope and steps were checked by Car Cheat Codes Editorial Review. A guide is narrowed or corrected when the source does not support a broader claim.

Published
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Guide change history
  • Initial verified publication.